Shipping and Returns
Delivery
Delivery. We strive to dispatch your order the same day or the next business day. For items that are out of stock and available only as pre-orders, the expected dispatch date will be clearly stated on our website. We ship all packages with GLS and DH
Warranty and Complaints
Warranty and Complaints. We offer a 2-year warranty on all our products, in accordance with Danish consumer law. If your product is faulty or doesn't meet the expected quality standards, you have the right to make a complaint within this period. What
Returns
How to Return. You can register your return via our return portal.Follow these steps:. Please note the following:. If you have any questions, feel free to contact us at [email protected].
Refunds
Refunds. Once we have received and processed your return or complaint, you will receive a confirmation. Refunds are typically processed within 7-10 business days after approval.The amount will be refunded to the payment method used at the time of pur